Shipping and Delivery
Last updated February 21, 2024
Welcome to IronFang Xtreme! We are dedicated to delivering your custom-printed products efficiently and reliably. Below, you’ll find our Shipping Policy designed to help you understand the process and policies governing the delivery of products purchased from our website.
Shipping Options
- Standard Shipping: Our standard shipping option delivers your order within 4-10 business days, depending on your location.
- Express Shipping: For faster delivery, we offer expedited shipping options. Please contact our customer service team for rates and availability.
Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. The final shipping cost will be displayed at checkout before you complete your purchase. Delivery times and shipping costs are estimates and cannot be guaranteed. You will see the final costs and delivery times at checkout.
International Shipping
IronFang Xtreme ships worldwide. Please note, international shipments may be subject to customs fees, import taxes, duties, or other charges imposed by your country’s customs department. These charges are the responsibility of the recipient and are not included in our shipping charges.
Order Processing Time
Orders typically take 1-3 business days to process before they are shipped. Custom-made products may require additional time for production, which will be clearly communicated on the product page and during checkout.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your shipment on the carrier’s website.
Delivery Issues
- Lost Packages: If your package is lost in transit, please contact us as soon as possible. We will work with the shipping carrier to locate your package or arrange for a replacement.
- Damaged Items: If you receive a damaged item, please contact us within 7 days of receipt with photographic evidence. We will arrange for a replacement and cover any necessary shipping costs.
Returns and Exchanges
Please refer to our Return Policy for information on returning or exchanging items due to damage or defects.
Contact Us
If you have any questions about your order’s shipping and delivery, please contact our customer service team. We’re here to ensure that your experience with IronFang Xtreme is smooth and satisfactory from order to delivery.